SERVICES
Adopt a strategic approach and maximize your business
The issues and perspectives that matter most to our clients are the focus of our consulting services. Although we have extensive functional knowledge, we are recognized for our holistic viewpoint, which allows us to capture value across organizational boundaries and silos. We have demonstrated a multiplier impact by improving the total system rather than simply the component elements.
No matter how complicated your business problems are, we have the skills and knowledge to provide you with the solutions you need. As the world's largest consulting firm, we can help you make a decision and achieve lasting results.
Our experts work with enthusiasm and passion to help companies take a closer look at their management to identify the root of the problem and jointly evaluate changes in direction to produce real and lasting improvements.
Take a look at the services we offer:
Get the support you need for your business operations to enhance your success.
Improve Results
Strengthen the analysis of information and big data to make key business decisions and stay ahead of the competition.
Elevate the Consumer Experience
Personalize and humanize interactions and create memorable and impactful experiences.
Accelerated Performance
Use the power of AI to automate processes, increase efficiency, encourage creative work with generative tools, and free up valuable time and resources for your team.
Maximize Potential with AI and our Team of Experts
We accompany you at every stage, from strategy to implementation and beyond. Tell us about your specific needs and goals so we can create a custom plan that gives you a competitive advantage.
Metaverse Development
Help your customers create and design their own metaverse environments tailored to their specific needs. This could involve creating virtual spaces, avatars, and interactive elements that align with your brand or business goals.
Virtual Experiences and Events
Support clients in hosting virtual conferences, trade shows, training sessions, or other interactive events within the metaverse. By leveraging AI services, you can enhance these experiences with features like personalized calendars, network recommendations, and real-time data analytics.
Virtual Commerce and Electronic Commerce Integration
Help clients set up virtual stores or integrate their existing eCommerce platforms within the metaverse. Use AI services to enable personalized product recommendations, virtual trials, and seamless transactions, improving the shopping experience for customers.
AI-Based Analytics and Information
Provide AI analytics services to help clients collect and analyze data generated within the metaverse. This may include user behavior, engagement metrics, and feedback. AI algorithms can discover patterns and trends, providing valuable information to optimize strategies and improve results.
Virtual Training and Skills Development
Develop AI-powered virtual training programs within the metaverse to help clients upskill their employees or customers. This could include simulations, interactive modules, and personalized learning paths based on AI-powered assessments.
AI Chatbots and Virtual Assistants
Deliver AI, chatbot, and virtual assistant solutions within the metaverse to improve user engagement and support. These AI-powered conversational agents can provide instant responses, personalized recommendations, and help users with various tasks, improving customer satisfaction and efficiency.
Integration with Existing Systems
Help clients integrate their existing AI systems, databases, or software solutions with the metaverse environment. This allows for smooth data flow, automation, and enhanced functionality within the virtual space.
Consulting and Strategy Development
Provide consulting services to guide clients in understanding the potential of metaverses and AI for their specific industry and business goals. Help them formulate an AI and metaverse strategy that aligns with their vision, resources, and goal outcomes.
Get Metaverse and AI Support Services now! Contact Us!
Successful ad campaigns require a remarkable organization with cutting-edge ideas.
Creation of a Campaign
We base our decisions for each client on solid messaging and original concepts. We work with a variety of B2B and B2C clients, each of whom needs a certain point of view and approach to achieve their objectives. We never use templates, reuse ideas or follow the accepted business model.
Advertising design
Our design team ensures that ideas are presented in an attractive and well thought out manner. We collaborate with some of the best designers and programmers in the industry without ever compromising the caliber of our concepts or deliverables.
Media acquisition
We include the implementation of media campaigns in our wide range of services. To ensure that our clients receive the greatest value and return on their investment, we negotiate and buy media such as billboards, posters, radio and Internet advertising space on their behalf.
Media planning
Making ads appealing is only one aspect of advertising; careful planning, strategizing and execution are also essential components. Each advertising campaign must be placed in the right places at the right times to give your brand or product the greatest possible exposure.
Get Advertising Consulting Services now! Contact Us!
Change management is crucial to the success of service companies because they are constantly under pressure to improve quality and efficiency. Whether it is small process modifications or significant technology and system improvements, change is necessary to achieve these goals. How well operations adapt to these changes will determine the modifications necessary for the service organization to transform and succeed.
Transition readiness assessment
Assessing the organization's readiness for the impending change is the first step in ensuring the success of the project. This involves talking to management and all important stakeholders who will be affected by the change in roundtable discussions, as well as conducting interviews and using survey tools. The results of the assessment are then used to prepare the company for change and help team members and management understand the underlying causes of resistance, as well as strategies for overcoming these obstacles.
Approach to change management
Consulting Meta & New Experience uses the methodology of the "five phases of effective change" to ensure that the change is carried out correctly. Depending on the size and complexity of the change to be implemented, we select the best change model.
The change management approach would also be connected and integrated into the project plans for any system or technology deployment.
We can use different models:
- Fair Process - The Three E's
- 8 steps to change by Kotter
- Prosci ADKAR model
- Acceptance in 5 steps by Kubler-Ross
- Rogers technology curve
There are 5 phases of Effective Change
- Creating a Vision for Change
- Prepare and motivate for change
- Develop an environment that is ready for change
- Leading through the transition of change
- Sustained momentum
Get Change Management Consulting Services now! Contact Us!
Meta-Research & New Experience offers a range of consulting services with a knowledge management focus. We can help you make the most of your investment and achieve greater operational savings by improving your knowledge management processes. We have helped the industry's leading service providers redesign their knowledge processes to increase productivity, enhance customer satisfaction and drive world-class performance.
Our approaches identify opportunities for improvement and drive the necessary adjustments to improve operations by using the latest knowledge management research as well as feedback from key stakeholders. In addition, we will integrate your procedures with tried and true methods such as Knowledge Centered Support (KCS) and leading Service Capability and Performance (SCP) standards to ensure your success.
Queries and Assessments for Knowledge Centered Support (KCS)
Your readiness for a KCS implementation will be assessed, and Meta-Research & New Experience will help you lay the foundation for this tried-and-true knowledge management system. We will interview sponsors, executives, managers and individual collaborators to create and support the adoption of the KCS approach in your company.
Based on our extensive knowledge of knowledge management consulting and the KCS methodology, as well as our hands-on industry experience, we can create a customized approach for your unique context. To ensure continued success, Consulting Meta & New Experience professionals will continue to be involved in tracking changes, offering adjustments and providing ongoing assistance.
Get KCS Consulting and Knowledge Management Consulting Services now! Contact Us!
Danger can appear from all directions, including the upside, the downside and the outside, and it can be a challenge to recognize, anticipate and manage it efficiently. Our advisory team advises companies to look at risk differently and act accordingly.
Risk can be turned into a competitive advantage that increases value, trust and confidence by adopting innovation and innovative approaches to risk management.
Successful companies are developing strategies to benefit from these disruption-related risks. Companies are modernizing their risk management processes and sharing risk knowledge to produce new value through aggressive innovation that gives them a competitive advantage.
In order to help clients gain the confidence to take advantage of upside prospects while better protecting themselves from downside risks, we have learned from our experience working with consulting clients how important it is to design a two-pronged approach. It is important to understand risk in light of both potential loss and value creation.
Get Risk Consulting Services now! Contact Us!
Get triple bottom line by making your customers, staff, and shareholders happy.
Great assets are vital, but they are not enough, as smart companies know. Delivering great customer experiences is a must for success in the modern world. Easy & Digital is the name of our strategy. We offer the knowledge and resources to help you identify the most important customer needs and empower your team to create great customer experiences, while simplifying procedures and reducing expenses. Through the Net Promoter System and our innovative benchmarking service, CMNE Prism, you can track and accelerate the triple set of results these efforts will produce: happy customers, happy staff, and happy shareholders.
Design for customer episodes
It's important to understand what your customers go through when trying to meet their needs in order to create exceptional customer experiences. The secret to changing that journey is to focus on "episodes," the series of different encounters a consumer has to satisfy a particular requirement.
A tried and true method for actualizing those customer episodes is customer episode design. Using analytics, benchmarking and human-centered design, our Simple and Digital methodology identifies what satisfies your consumers and then demonstrates how to deliver it effectively and at scale. To help you select, design and implement the changes that will have the most positive impact on customer satisfaction and, ultimately, the bottom line, we will leverage our extensive experience in technology and organizational transformation.
The Net Promoter system
To help businesses track and manage customer loyalty, we developed the Net Promoter System. A single, simple metric called the Net Promoter Score CMNE can be used to forecast customer lifetime value and overall business development. With the help of these powerful tools, you can encourage your staff to work with vigor, enthusiasm, and inventiveness while earning the fervent loyalty of your customers. Organic and profitable expansion was the ultimate consequence.
When used in conjunction with our Simple & Digital customer experience methodology, CMNE enables you to improve customer satisfaction, save operational expenses, and cultivate lasting loyalty. With CMNE Prism, our innovative benchmarking service, you can take customer experience to a new level by comparing your customer episodes, the discrete interactions that make up the customer journey, with those of your competitors. This will help you identify gaps and identify the most important initiatives.
Get Customer Experience Consulting Services now! Contact Us!
We can help you create a comprehensive, unrestricted program to modify your operations throughout the supply chain, from the back office and research lab to the production floor. We'll make sure you focus your attention where it will have the greatest impact to maximize competitive advantage and improve the link between operations and strategy.
Delivery System
Just a few of the recent market disruptions include pandemic, trade conflicts and extreme weather. Everyone now understands the importance of strong, sustainable supply networks. For our company, however, this is nothing new. We have been helping consumers acquire these qualities for decades.
We are the ideal partner to work with on supply chain reinvention, whether you want to implement a complete strategy transformation or specific solutions for certain operational gaps. We combine in-house digital skills, extensive subject matter expertise and a large database of important performance indicators in your industry to produce highly effective specialized solutions.
Procurement
To make quick decisions and implement them smoothly, today's business climate requires a comprehensive purchasing strategy that is backed from top to bottom by useful, up-to-date data.
Our procurement experts and professionals can help you identify and capture value because of our unmatched ability to provide comprehensive assistance. With solutions tailored to your business plan, the state of the market and your operating model, we will show you how to revolutionize your operations.
Partnerships with a variety of digital acquisition and data analytics companies enhance our expertise. Whatever your requirements, we will help you develop the organizational strength needed to produce outstanding and lasting results.
service operations
Our area of expertise is creating successful customer service operations that support customer acquisition, retention, cost control, and profitability. We combine in-depth knowledge of sophisticated analysis with excellent design skills to quickly transition from prototype to full-scale implementation. We've helped hundreds of companies with a variety of service-related issues, including reducing unnecessary workloads, improving upfront rates, matching the right person to the right job, reshaping capacity, developing staffing models, drastic redesign for fast and flawless episodes, and more.
Secondary Functions
Go beyond efficiency to become valuable and successful business partners. To increase quality, speed and cost, and give your support operations an edge over the competition, we collaborate with IT, Finance, Human Resources, Legal, Real Estate and Facilities Management, and other functions.
We help you locate sources of value quickly, create a viable action plan, implement that strategy and sustain the results.
To help you achieve your objectives, we offer a wide range of capabilities, such as zero-based redesign, shared services and capability sourcing.
Manufacture
We can help you improve every aspect of your manufacturing operation, from the boardroom to the shop floor, by customizing a strategy that ranges from targeted enhancements to a total reinvention of your capabilities. As you move toward your long-term vision, we offer the domain expertise, tools, diagnostics, benchmarks, third-party specialists, and best practices you need to make an instant impact right away. You can embrace digital earlier and more successfully than your rivals with the help of practical advice on Industry 4.0 execution methods from the Consulting Meta and New Experience Connected Industry association.
Innovation and Product Development
The new goods and services you introduce to the market will determine how well you do. You need a well-managed innovation portfolio, the right operating model for experimental research and development, a systems approach to reduce cost and complexity, astute risk management, among other things, to do it effectively.
These and related challenges associated with creating innovative new products are overcome by companies in a wide range of industries, including advanced manufacturing, energy and natural resources, consumer products, technology, and others, with the help of our integrated approach to innovation and product.
Get Operations Consulting Services now! Contact Us!
Our rapid performance transformation solution is a comprehensive strategy that enables you to produce value quickly and gain a lasting competitive advantage. It addresses costs, cash and capital expenditure, as well as top-line growth, technology, operations and change management.
Together, we jointly develop a strategy that is in line with your objectives, keeps consumers ahead of the curve and produces fast results.
You can focus on every essential component of cost control, cash flow and revenue development with the support of our core emphasis on execution, capability development and sustainable transformation. Simply put, we help you create a more efficient enterprise.
Zero-Based Budgeting
To achieve continuous cost improvement, a successful zero-based budgeting (ZBB) program depends on four iterative elements:
- Creation of goals with detailed KPIs.
- Driver-based budgets agreed upon by the two cost owners.
- Strict surveillance and monitoring.
- And discovering a constant stream of cost-cutting measures and innovative suggestions that go against the grain.
We have helped companies in a wide range of industries implement ZBB programs effectively, freeing up, in some cases, hundreds of millions of dollars to reinvest in the company.
Zero-based redesign
You can focus on the tasks that support your competitive advantage and eliminate many of the ones that don't with Zero Base Redesign (ZBR). Conventional efforts to simplify and streamline make do with small adjustments to the status quo, and the savings typically only last for a short period of time before expenses spike again.
On the other hand, it's a one-time effort that sets a big goal and is bounded by essential tasks to achieve the qualities your customers find most attractive. To meet customer demands and maximize front-line efficiencies, organizational structure, governance, responsibilities, and procedures are linked. The end result is a systematic transformation path that gets you to your ideal future state immediately and adds value from the start.
Go-to-Market for B2B
Consumers buy your products, not markets, so it's important to make the right offers at the right times and prices through the most efficient methods. We work with you to create a marketing plan that is practical, successful, and based on a deep understanding of your target market.
To ensure you achieve and maintain exceptional results, we combine strong functional expertise in sales, marketing, pricing, and product management with an extensive collection of tools and benchmarks. We also handle fundamental organizational challenges that are crucial.
Net Outstanding Working Capital
It can be difficult to achieve a turnaround in net working capital performance. Operating profit often gets a lot more attention from companies. It can be difficult to have complete visibility into performance and cash availability.
Companies can free up a lot of money by focusing on working capital, but most find it difficult to do so. Our Net Working Capital Excellence program allows you to quickly produce the funds needed to drive significant business progress. To significantly and sustainably shorten the cash conversion cycle, we have helped companies in various industries overcome these challenges.
Operations
We can help you create a comprehensive, no-holds-barred program to modify your operations across the entire supply chain, from the back office and research lab to the production floor. We'll make sure you focus your attention where it will have the greatest impact to maximize competitive advantage and improve the link between operations and strategy.
Automation
Together, we embark on an end-to-end automation journey that begins with aligning a company around an opportunity and the steps required to seize it, progresses through each level of business and technical planning, and ends with realization. of the full potential of the opportunity.
Our dedicated team of professionals help accelerate and chart the path of your organization. We rely on a network of world-class service and technology partners who are specialists in both conventional and cutting-edge automation applications, in addition to our in-house professionals.
Secondary Functions
Go beyond efficiency and behave like successful and valued business partners.
We work with you to quickly identify sources of value, strategize realistic activities, put that plan into action, and sustain results.
We provide a wide range of skills, such as zero-based redesign, shared services, and capability sourcing, to help you achieve your goals.
Manage Technology Costs
There is limited potential for reductions because "keeping the lights on" consumes about 80% of a typical IT spend. However, we can show you how to optimize and refocus your technology, empowering your business to pursue your most promising business initiatives. Our strategy is flexible and global.
We'll help you implement cost management techniques that reduce waste and advance your goal.
Decide your cost goal.
With a technology cost schedule that supports and accelerates your digital strategy, you can achieve short- and long-term success.
Determine and seize the value.
To bend the cost curve, assess technology spending across your business, implement quick wins, and build organizational momentum.
Keep your earnings going.
Early risk management, employing high-value indicators to monitor progress and building capacity to expand your newly acquired cost management knowledge
Get Performance Transformation Consulting Services now! Contact Us!
There are times when just a bold, comprehensive transformation program will suffice, whether you have an immediate need to improve financial performance or a passionate desire to reinvent your organization to stay ahead of the competition. We offer you the knowledge, resources and tools you need to organize your business around a common vision for the future and align your leadership behind it.
The entire company must undergo a business transformation to address all the necessary adjustments to reach its full potential. Most importantly, we influence change on the front lines through creative solutions, rapid scaling, and developing the skills necessary to sustain your success.
If your business isn't performing to its full potential, we can help you lead a cross-functional effort that will deliver superior results in the long run.
Let your skill shine.
Find the next generation leaders, foster mentorship, and develop the capabilities, processes, and systems that drive innovative performance.
Promote change.
Increase the metabolic rate of your business by combining innovative and agile working methods, customer engagement and the ability to scale your achievements quickly.
Be flexible.
The design and execution of your transformation roadmap should be modified in response to emerging competitive circumstances or opportunities, changing market conditions, and other reasons.
Build an ecosystem.
By actively integrating best-in-class third-party partners and vendors into your capabilities, you can strengthen your competitive advantages.
Focus on the crucial steps.
A list of possible possibilities must be reduced to a list of those that will provide the greatest value and then be given the highest priority.
Get Business Transformation Consulting Services now! Contact Us!
Focus on your business operations to maximize your business success.
Business Process Specialists
With the help of a business process expert, process analysis can help you gain a better understanding of your company's capabilities and organizational structure. Our business process specialists work with you to catalog, examine and improve all complex and detailed business procedures related to product creation and customer delivery.
Implementation Professionals
By using our implementation skills to support you in selecting, designing and managing the delivery of business and technology solutions, we partner with you to achieve your strategic objectives.
Governance, risk and compliance specialists
To ensure that Governance, Risk and Compliance (GRC) are fully integrated into corporate operations, we provide the required structures, procedures and technology suggestions. This ensures that GRC provides you with proactive information that enables you to manage your business effectively.
Get Management Consulting Services now! Contact Us!
The brand has excellent design and management. Made to size.
Creation of a Brand
We have a unique perspective on various industries due to our experience working with companies large and small to provide branding services. As we build brand identities from the ground up, the resulting corporate identities are of the highest caliber and longevity.
What sets our strategy apart? We don't just provide you with a logo; we consider what will be most effective for your company. In other words, we research your company, gather information about it and develop a brand identity that will guide your business into the future.
Change of Brand
We take on the rebranding of a company as a unique undertaking. Rebranding involves conducting market research and evaluating the effectiveness of everything from colors to fonts. This method creates a complete corporate identity that distinguishes your business and your brand.
Design under warranty
We combine your corporate identity and campaign images in all print media, including brochures, business cards and banners.
In addition, we handle and print each of these items for you, ensuring that you never get an incorrect or substandard job.
Branding Strategy
The success of your business depends on your brand strategy. You must use a well-coordinated approach to show the world how amazing you are, starting with your story and moving on to your market positioning, brand positioning and uniqueness.
Get Brand Consulting Services now! Contact Us!
Enhance your online technical support and electronic service offerings.
A range of consulting services is available from Consulting Meta & New Experience to help you develop excellent online customer service and support.
On-line technical support performance
Our strategies are based on the latest research on social media, online support groups, and technical support services available online. With the input of your important stakeholders and consumers, we will identify areas for development and drive the necessary changes to improve your online services.
Our experts are experienced in helping your business meet the challenges and rapid changes that come with running technology service and support operations. They have dedicated their entire professional lives to managing service businesses and tackling the industry's most challenging problems.
Electronic service and online support planning
Consulting Meta & New Experience can help you create an e-services program that will greatly improve business performance. For your online services, we will create a comprehensive plan that will advance your business to the next level of success. The strategy will reduce the confusion that can result from lack of planning by acting as a roadmap for the expansion of your e-services offerings.
We use our tried and true planning techniques to ensure that business objectives and industry standards are met. The strategic plan will provide you with the tools you need to develop and implement the strategies necessary to achieve your e-service goals and objectives.
Get Electronic Services Consulting Services now! Contact Us!
Using the latest technology, we can help you implement analytics across your enterprise to develop, defend and improve your business. The real benefit of analytics lies in fully integrating them into the decision-making stages of corporate operations.
Companies have business problems that analytics can help with, not analytics problems. With fact-based decision making that is integrated into daily operations from the boardroom to the front line, Consulting Meta & New Experience wants to help its clients become intelligent, data-driven businesses that ultimately deliver superior processes and results.
You can decode analytical language with the help of Consulting Meta & New Experience, which also shows how insights can support safe, fact-based judgments. By integrating data collection and analysis into important organizational flows, we help you develop the frameworks and procedures that make data a strategic asset. Plus, we help you find hidden performance drivers in mainstream and unconventional areas of data, including talent and HR, marketing, operations, customer experience, and more.
To automate tasks and navigate into the future, we use artificial intelligence (AI), automation, and predictive skills. We give you the broad perspectives and fresh ideas you need to take immediate action to solve problems, seize opportunities, and ignite inventive development.
Make the finance department responsive and flexible.
Change is required as a result of emerging technologies and market participants, evolving consumer desires and behavior, and rapidly expanding amounts of data. A diverse structure, inefficient procedures and numerous financial functions still make them suffer.
- Monitor performance management.
- Reduce the cost of financing.
- Boosting the speed of financial systems.
- Adapt people's capabilities.
- Be prepared for financial risks.
Control your risks to ensure future success.
While analytics has produced significant benefits for both businesses and customers, it also carries risks. Whether data sets are large or small, the need to protect confidential information, safeguard private information and monitor data quality still persists. To use analytics and avoid the pitfalls, a company needs a comprehensive plan. This is because the unique characteristics of big data create new types of risks.
- Improve internal audit and risk management procedures to help the company produce even better goods and services.
- Reduce costs by enabling risk and internal audit units to provide business intelligence and act as strategic advisors.
- Improving quality and regulatory procedures through simplification
- Find the next hazard
Unleash the potential of your customers.
Today's consumers are smarter, more informed and more demanding than ever thanks to technology. They are skilled at filtering information, can switch between channels with ease, and want value and quality for their money, as well as personalized offers that meet their demands.
Regardless of the industry, companies face fierce competition. Machine learning algorithms can uncover hidden insights into customer behavior patterns that allow you to reposition, restructure, and better focus your efforts on profitability and growth by analyzing sales data at the customer level and integrating it with insights. competition and market events.
- Attract and keep the right customers.
- Realize the full value of current customers.
- Improve your channel mix.
The development of human resources.
You can estimate future demand for services and make the best human resource allocation decisions by using sophisticated modeling and reporting technologies. By using analytics to streamline resource allocation and gain a deeper understanding of your workforce, you can improve performance and reduce expenses.
- Obtain the perception of the employees.
- Optimize the use of resources.
Establish a flexible and responsive supply chain.
Traditional supply chain models are changing, and you must adapt to the new realities. You'll need sophisticated, connected tools to drive optimal performance, facilitate better operational decision making, monitor risk, anticipate disruptions, and support rapid recovery as part of a comprehensive supply chain strategy. To improve operational efficiencies throughout their entire value chain and meet consumer demand, companies must drive the use of cutting-edge solutions based on analytics and visualization.
- Achieve operational excellence.
- Increase productivity.
- Lower expenses.
Get Analytical Consulting Services now! Contact Us!
The business world lives at the nexus of the human and the digital.
Today, we all work, play and live online in a world where the distinctions between business, digital and technology are becoming increasingly blurred. However, the rate of technical advancement can also be a barrier to development. Together, we can make sense of this rapidly changing environment, solve difficult business problems and achieve your strategic business objectives from planning to execution.
Digital operations and supply chain
The established supply chains and operating structures of major industry organizations are being tested by rapid changes in consumer behavior and expectations. Major interruptions in supply networks are becoming more common, with the effects of COVID-19 at the top of the list. Businesses must turn linear supply chains into self-sufficient supply chain ecosystems to thrive in this changing marketplace.
You can overcome business volatility and improve your business spend and compliance with the support of the global business services of Consulting Meta & New Experience with our connected supply chain solution.
To help you reduce operational and supplier risk, we have integrated risk management controls into the digital operations solution and offer early warning systems. We can also work with you to develop a defense-in-depth strategy to safeguard your supply chain environments and uncover the cybersecurity and privacy implications of processes within traditional and digital supply chains.
Consulting the comprehensive digital operations solution of Meta & New Experience.
Our digital operations solution enables you to dynamically forecast, plan and exceed in Industry 4.0 using sophisticated analytics, AI and IoT. With comprehensive insights, innovative operational solutions, and automated actions, the system unifies product creation, planning, procurement, production, logistics, and storage under one control command center.
- Connected supply chain
- digital purchases
- smart factory
Digital workplace
The success of contemporary companies depends on connection, accessibility to information, reaction time, a cooperation network and the ability to make decisions in real time. Organizations must change the work environment for employees to remain competitive and desired. To achieve this, they must foster efficiency, creativity, and development while removing barriers to communication.
The effective implementation of a digital transformation plan that can lead to genuine organizational and cultural change and provides economic value is the key to success.
As companies realized they weren't prepared to accommodate a remote workforce, the epidemic accelerated the introduction of new technologies.
Thoughtful modifications to procurement, operational, and policy procedures that are supported by deliberate change management and transparent communications are the hallmarks of a successful strategy. We have created a well-defined plan that is tailored to meet both your business goals and stakeholder demands by employing a human-centered approach.
- evaluation of the present
- Set a future state
- investigate technology
- organize the area
- Change of address
New world. New skills.
Everyone should be able to participate in the digital world and live, study, work and play there. Technology is growing at a fast pace, influencing businesses and our daily lives. Jobs are still undergoing a rapid transformation. When some positions disappear, others are established. If nothing is done, the gap between the talents that people possess today and those that will be required in the future will continue to widen.
We consider the need to improve skills a crucial issue that requires serious consideration. Our employees are our most valuable resource; therefore, we have invested in training to ensure they are ready for the workplace of the future. However, our dedication to improving skills doesn't end there. It also includes reaching out to poor groups that may not have access to upskilling opportunities and helping other organizations to identify and address problems within their workforce.
Developing skills to close the digital divide
Digital skills are just one aspect of skills enhancement. Soft skills like curiosity, resourcefulness, and flexibility are just as important as hard skills, even if there is an increase in demand for talents like data analysis and coding, for example. The cornerstone of an organization's path to upskilling will be the development of a culture that supports this environment.
We believe that to improve skills, organizations must strategically prioritize:
- Detect skill mismatches and gaps.
- Develop a future-ready skills plan.
- Establishment of the cultural base.
- Develop and implement training.
- Determination of return on investment.
Workforce transformation
Organizations plan and prepare their workforce to carry out business strategy by using workforce strategies.
operating model.
It takes a lot of skill to balance organizational goals with individual performance measures. Performance management has gained attention as organizations make a move to place more emphasis on "how" work is accomplished and its effects on the bottom line. The benefits that drive an organization are crucially attractive to millennial employees and other stakeholders, such as compelling career paths, relevant skills, and flexible work policies, and we believe that strong performance management can offer a clear connection between individual performance and that of the entire organization.
Talent management.
With the goal of having the right people, with the right skills, in the right places, at the right time, and at the right cost, we work with clients to connect the dots between company strategy and people. This process is known as strategic workforce planning. By linking recruiting, talent development, mobility and other talent activities to the workforce plan, our scenario-based methodology connects the study of workforce gaps with talent strategy and planning.
Training and learning.
We have a committed team of learning and skills enhancement specialists who have extensive experience in building the methodology and content of learning curricula, as well as in the choice of platforms and technology providers. We collaborate with clients to develop novel approaches to changing worker behaviors and skills, such as using lifelong learning principles to rethink established paradigms and using affordable options like massive open online courses to achieve company goals.
We accomplish this by identifying and developing interventions focused on learning and development, such as learning that is incentivized through timely rewards and bonuses, digitized, on-demand, and bite-sized learning through mobile apps, podcast and bursts of learning, and digital learning. Badges to recognize acquired skills and promote them through social media channels.
Employee experience.
Understanding the broader workplace, as well as the interactions between the organization's DNA, allows us to focus on creating an employee value proposition that contributes to larger business insights and objectives, delivering value by automating manual tasks, fostering Diversity in learning opportunities and formats to foster the personal and professional development of employees through benefits and rewards.
The future of transformation is driven by experience. Creating experiences for your staff must be at the heart of the change, as it ensures that they will be more dedicated, productive and engaged, increasing your profitability and preserving your company's good name in the marketplace.
The working conditions.
Peak performance is possible by considering your workplace from the perspective of your entire workforce strategy. This increases creativity, employee satisfaction, and productivity while reducing or reallocating expenses. To discover real estate prospects, build suitable remote environments, incorporate technology needs, and understand future ways of working, we help our clients with their location planning, labor market analysis, and other related tasks.
Get Digital Transformation Consulting Services now! Contact Us!
Encourage your teams to use their strengths to the fullest. We provide training in a wide variety of technical and soft skills that is specifically designed to address your most pressing concerns. These high-touch, interactive experiences are efficient and entertaining, often receive excellent reviews from participants, and can be designed as single content modules or as larger programs, and delivered in single or multi-client configurations.
Our programs make sure your employees have the strategic competencies they need to excel, from zero-based budgeting to inspirational leadership, from top executives to the front line. Only Consulting Meta's in-house specialists, who are qualified professionals who can ensure their teams can apply what they've learned to real-world situations, offer our training.
Master Classes
We provide more than 100 interactive courses that are immersive, motivating and based on the latest findings in the field of successful adult learning. Enhance the knowledge and skills of your staff with carefully designed single or multi-day workshops that can be delivered in person or through real-time online training. Our specialized learning initiatives are created to incorporate the skills needed to improve organizational performance and the bottom line.
Corporate Programs
Your talented mid-level and senior executives can now rapidly develop the management and strategic skills they need to take on leadership roles within your company. Our multi-day, multi-session courses have participants from one or more companies and are taught by a team of local and international professionals. These highly interactive small group courses are created with the intent of giving participants the most relevant learning experience possible. They are built around fun and exciting exercises.
E-Learning
Our e-learning option offers the same world-class education as our live seminars, but with a broader audience, and is a cost-effective addition to our live sessions. With interactive digital content that combines our unique material with carefully curated insights from external experts to allow for deeper immersion, your developing leaders can now study at their own pace. Our platform-independent courses emphasize applicable learning and include activities that are tailored to your organization's unique goals, while maximizing engagement.
Get Learning and Development Consulting Services now! Contact Us!
How can you maintain an insurgent attitude while growing sustainably? How can you increase efficiency while remaining adaptable? How can you introduce and expand innovation while carrying out tried-and-true procedures? We help you strike a balance between each of these factors and others, enabling you to successfully manage organizational change while attracting and retaining the best people.
Leadership and Talent
It makes sense to make the right investments in people if they are your most valuable asset. We collaborate with companies in all industries to make leaders more motivating, managers more competent, front-line staff more responsive to customer requirements, and organizations better prepared to meet a variety of staffing needs. To enable everyone to reach their highest potential, we combine cutting-edge training with recent research on successful leadership.
Operating Model and Organizational Design
To survive and thrive in today's business environment, you must constantly and rapidly make adjustments. This requires a company that can adapt to rapidly changing technology landscapes, shifting boundaries between industries and unpredictable disruptive changes.
All that can change with the right operating model. It offers a comprehensive approach that unlocks the potential of your teams, ensuring they are coordinated, competent, efficient, adaptable and inspired. They will be ready and determined to go the extra mile, carrying out your plan quickly and deliberately.
Agile Business
Agile is a tried-and-true method for reshaping your business, driving innovation, and driving profitable development. We can help you scale Agile across your business to reduce time to market, increase quality, promote employee morale, and create a truly flexible business.
We'll provide you with the foundational training you need to build your first agile teams if you're just getting started. We'll also help you identify and remove cultural roadblocks that often hinder Agile efforts, such as bureaucratic bottlenecks, ineffective teamwork, or misunderstandings about which tasks are appropriate for Agile and which are not.
Agile, when used correctly, can help you stay ahead of the competition, respond quickly to changing market conditions, blend innovation with day-to-day work, and constantly take consumer feedback into account. It's a methodical process to bring about change in your company's operations that is genuinely transformational.
Cultural Change
Your company's culture can offer a huge competitive advantage. If you get it right, it will increase overall shareholder returns and provide your company with a competitive advantage that will be difficult for rivals to imitate.
We can help you, whether in the context of an acquisition, to overcome a cultural barrier or to ensure that the values you have specified are reflected in real actions. We can help you with all aspects of culture change, from initial assessment to implementation and ongoing monitoring and refinement, thanks to our experience, knowledge and state-of-the-art tools, such as our Winning Culture Diagnostic and Cultural Integration Diagnostic.
Agile Teams
A great circumstance for an agile team is when there's a tough challenge to tackle, a project with changing needs, a need for innovation, or an opportunity to collaborate directly with end users. We've helped companies launch hundreds of them, providing leaders with the insight, training, organizational direction, and change management experience needed to quickly become highly productive Agile teams. We'll help you determine which sections of your organization are now best suited for Agile, bring together the best teams, and train them on all aspects of the Agile approach.
Zero-based redesign
By eliminating many of the tasks that don't contribute to your competitive advantage, zero-based redesign allows you to focus on the ones that do. Conventional efforts to simplify and streamline settle for small tweaks to the status quo, and the savings are often transitory as expenses start to rise again. Zero-based redesign, on the other hand, is a one-time effort that sets a big goal and is determined by the actions required to achieve what your consumers love most about you.
To meet the demands of your consumers and maximize the effectiveness of your front line, organizational structure, governance, responsibilities, and procedures are intertwined. The end result is a systematic transformation path that starts delivering value immediately and gets you where you want to be in the future. The impact is much more revolutionary when zero-based budgeting is integrated, as your entire business learns a new way of thinking and acting about costs, consistently aiming for optimal efficiency and greater savings.
Purpose
By infusing intention into every activity, purpose-driven companies earn the loyalty and trust of both customers and employees. By doing this, they motivate us to support them, work with them, and improve the world. Establishing one's own mission is increasingly important for the company. Additionally, as baby boomers retire, Gen Xers and millennials are realigning the corporate agenda, putting pressure on companies to pay more attention to social issues like diversity and inclusion while doing the right thing for consumers. and the environment.
The limits of your answer are provided by the purpose. It sets the framework for important decisions that involve numerous pillars, including customer, employee, ecosystem, financial, and global decisions, and influences everything from your product to your rules. We'll help you locate, define, and then integrate your mission across all your business options.
Behavior change
New habits don't always stick, despite the use of proven methods like communication, training, and nudges. We engage teams by using people-centered techniques grounded in behavioral science so that implementing new habits seems natural and quickly becomes second nature.
We will help you prioritize; concentrating on certain groups of people and behaviors, helping you to identify which business goals can only be achieved through behavior modification. Modifications that will have the greatest impact are revealed through insights and pattern identification.
Moments of truth are critical moments when selecting a certain course of action is essential, but conflicting reasons make it difficult to carry out the intended action. Together, we create a roadmap to identify sticking points and create enablers for behavior change, making it simpler and more satisfying to carry out the changed habit. Our strategy combines the power of individual agency and self-development with team support to accelerate change, allowing people to safely experiment with new behaviors and integrate them into their regular work.
Get People and Organization Consulting Services now! Contact Us!
By putting the needs of your consumers at the forefront of your business plan, we help you achieve organic and sustainable growth. Our strategy tests every component of your customer experience and produces the best interactions at every touch point.
From our cutting-edge customer loyalty research to our proven approach to customer episode redesign, we offer insights to help you realize your full sales and marketing potential.
We don't just help your business create a solid plan; We also work with you to accomplish each goal, giving you the tools, diagnostics, and benchmarks you need to revolutionize customer service and earn their continued loyalty.
Brand and client strategy.
Math and magic must be used in harmony to create a successful brand and marketing plan. Brand success can be quantified, but only if the right data and analytics resources are used. However, breakthrough results only appear when those metrics are combined with original insights into your target audience's unsatisfied requirements and the most effective strategies to reach them.
Marketing.
With a proven combination of analytics, customer-centric data insights, and a test-and-learn methodology, transform your marketing. We'll work with you to accelerate your success and build the internal capabilities you need to continue to communicate effectively with your customers. To effectively advertise your business, we combine analysis, creativity, and business insight.
Portfolio and Product Management.
The demands and expectations of your consumers are changing, sometimes rapidly. You need a product management plan designed for today's fast-paced business world if you want to make sure your products and services stay healthy. We can work with you to complete an end-to-end transition so you can:
- From a deep understanding of your customers' unmet needs, reinvent your offerings.
- Work beyond corporate boundaries to get the most out of your skills and intellectual property.
- Use test and learn approaches to speed time to market and foster innovation.
- Also, establish a closed-loop system to track and improve every aspect of the customer experience.
Price optimization.
Price has a much bigger impact on profit than increasing sales or reducing expenses. Also, the effects of a smarter pricing approach can be seen very immediately in the bottom line. However, because they don't set the right price or make sure customers pay it, at least half of companies lose money.
Go to market for B2B.
Consumers buy your items, not markets, so it's crucial that you make the best deals through the most efficient channels at the best possible times and prices. We help you create a marketing plan that is sound and based on a deep understanding of your target market. We address the fundamental organizational challenges necessary to ensure you achieve and sustain exceptional results by combining strong functional expertise in sales, marketing, pricing, and product management with a broad collection of tools and benchmarks.
Customer experience.
Great companies understand that having exceptional products is essential, but insufficient: to thrive in the modern world, you need to deliver great customer experiences. We refer to our strategy as Straightforward & Digital. We offer the knowledge and resources you need to identify customers' most important needs and equip your team to meet those needs while optimizing operations and reducing expenses. These initiatives will produce satisfied customers, satisfied personal members, and satisfied investors—a three-pronged set of results that you can track and accelerate.
Sales management.
Several companies have restructured their sales force or modified their promotion strategy without seeing the desired results. You need the first line to perform in order to make a significant effect. It involves developing the right talent, ingraining the right behaviors, and rewarding people appropriately.
Higher performance.
Higher sales numbers, a shorter ramp-up period for new agents, and increased employee engagement are expected.
Custom modifications.
We will work together to design and implement a solution that is specifically tailored to the demands of your organization and sales strategy.
Winning mentality.
Your teams will tweak your business plan and gain constant momentum.
Get Sales and Marketing Consulting Services now! Contact Us!
English 
Spanish